VoIP

Vonage

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Average user rating from 735 users

Mediocre

4.4

out of 10

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5
out of 10
Average

"Hate their customer service"
I tried Vonage for few months. Their customer service was terrible - Long wait periods and when I... (read more)

by george68 (see profile), May 30, 2006

130 out of 135 users found this opinion helpful
4 comments posted to this opinion

1
out of 10
Abysmal

"I'd give it a ZERO if I could"
Stay away from Vonage. They lie, lie and lie. We had terrible service - lots of dropped calls... (read more)

by orionpooh (see profile), July 18, 2005

76 out of 76 users found this opinion helpful
6 comments posted to this opinion

1
out of 10
Abysmal

"Vonage Sign-Up Is a Contract for Phone Hell"
I signed up as a new CNET member just to deliver this review and warn everyone through sharing my... (read more)

by Opinionator (see profile), May 7, 2005

135 out of 145 users found this opinion helpful
10 comments posted to this opinion

1
out of 10
Abysmal

"Very Poor Customer Services and Billing"
We signed up for vonage servicve with number transfer from verizon. Within over 20 days phone... (read more)

by paksys (see profile), April 15, 2005

230 out of 240 users found this opinion helpful
9 comments posted to this opinion

3
out of 10
Poor

"Don't think about leaving them..."
Contrary to CNET's review, their voice quality is low.
There is also echo, which their FAQ... (read more)

by costas (see profile), March 29, 2005

256 out of 281 users found this opinion helpful
15 comments posted to this opinion

1
out of 10
Abysmal

"Strongly suggested you do not do business with this Vonage"
This was the worst experience I've had with any technology product in 15 years. I spent over 5.5... (read more)

by shafran (see profile), March 10, 2005

66 out of 66 users found this opinion helpful
3 comments posted to this opinion

8
out of 10
Excellent

"One of the best around"
I'll start with the pro's first. I've been a customer of Vonage for over a year now and overall... (read more)

by eastcoast21157 (see profile), April 22, 2005

255 out of 300 users found this opinion helpful
11 comments posted to this opinion

9
out of 10
Spectacular

"Tell the Bloated Bells to go fish..."
My "$19.99" Talk America bill came in last month at $53.20. "Extra" charges to prop up the phone... (read more)

by cnetbugsmenot (see profile), May 25, 2005

70 out of 85 users found this opinion helpful
2 comments posted to this opinion

9
out of 10
Spectacular

"Read Some Reviews, People!"
I'm sorry, but you people need to read some reviews. Before I signed up for Vonage I went to three... (read more)

by seren_anderson (see profile), May 8, 2005

85 out of 140 users found this opinion helpful
5 comments posted to this opinion

9
out of 10
Spectacular

"Works as advertised for myself and 4 other freinds/family"
I have now had vonage for 1 year. I initially signed up while I had DSL service in order to test... (read more)

by surgeon100 (see profile), April 3, 2005

55 out of 55 users found this opinion helpful

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