RIM BlackBerry Pearl - red (AT&T)

CNET editors' review

Editor's note: Ratings have been adjusted with respect to newer devices that have entered the market.

When the RIM BlackBerry Pearl debuted back in September 2006, T-Mobile had an exclusive on the phone for a few months. However, Cingular/AT&T wasn't too far behind to snatch up the sexy Pearl, and we don't blame them. It's the first BlackBerry to offer a built-in camera, video and music playback, and expandable media. And while we certainly welcome these additions, we should note that the Pearl isn't offering anything revolutionary; most smart phones today have the same capabilities and offer more functionality, such as video recording. That said, we think the Pearl's sleek design and new features, coupled with the BlackBerry's heralded e-mail capabilities, will be a draw for business users and consumers alike.

Cingular/AT&T's version of the Pearl does offer a couple of extra capabilities that the T-Mobile version does not, most notably push-to-talk and location-based services. It's also available in black or ruby red, while T-Mobile has a black and a white model. Though we did not test the Cingular/AT&T Pearl, you can read more about its design and feature set below and check out our review of the T-Mobile Pearl for more on its general performance. The RIM BlackBerry Pearl (black and ruby red) is available now through Cingular/AT&T for $199.99 with a two-year contract and after rebates.

Design
We don't think we're going too far when we say that the RIM BlackBerry Pearl is the sexiest BlackBerry to date--it even gives the Motorola Q some stiff competition. It sports a supersleek design (4.2 by 2.0 by 0.5 inches; 3.1 ounces) and a polished look with its glossy black-and-chrome finish (also available in dark ruby red). It actually reminds us of the Motorola Slvr L7, and its more cell phone-like appearance will go a long way to attract a broader audience rather than just business users. Also, with its slimmed-down profile, we had no problems slipping it into a purse or pants pocket, and it felt solid and comfortable to hold up to our ear for phone calls.

The BlackBerry Pearl rocks a 2.25-inch TFT screen that displays 65,000 colors at a 240x260-pixel resolution. Like the rest of the company's devices, it's not a touch screen, but it offers a sharp, clear display with vibrant colors and is great for viewing e-mail, images, and Web sites. It also features light-sensing technology, so it will automatically adjust the screen and keyboard depending on your environment; true enough, it adjusted the display's light so that we could still read it in direct sunlight. You can change the screen's theme, backlight time, and font size, style, and family. A small LED above the screen illuminates colors for different status messages: green for wireless; blue for Bluetooth; red for new messages; and amber for low battery. There's also a mute button on top of the device.

The pearl-like trackball replaces the trackwheel of past BlackBerrys.

Just below the screen, you'll find the reason why RIM decided to name this BlackBerry after a gemstone: the pearl-like trackball. It's reminiscent of the one found on the T-Mobile Sidekick 3 and allows for four-way scrolling; pressing it down acts as a select button. (You can adjust the trackball's sensitivity under the Options, Screen/Keyboard menu if you need to change its responsiveness.) The trackball, along with the Menu and Escape buttons that surround it, replace the trackwheel and Escape key that have been mainstays of BlackBerrys in the past. Having grown accustomed to these controls, we missed having these buttons on the right side for easy one-handed use, and we suspect other BlackBerry users might feel the same way. It's not that the new setup doesn't allow for one-handed operation; it's just different and takes some acclimation.

Volume controls and a customizable shortcut key now reside on the right spine.

With the jog dial and Escape key relocated, you'll now find volume up/down buttons and a customizable convenience key on the right spine, while a 2.5mm headset jack, a mini USB port, and another user-defined shortcut key are on the left side. By default, the right shortcut key was assigned to be the camera activation button, and we found that to be quite convenient, especially if you want to take a horizontal picture, as it mimics the feel of a standalone digital camera. The Pearl's camera lens is located on the back, along with a flash and a small self-portrait mirror.

We've never been big fans of the SureType keyboard, and we're still not. For the uninitiated, this modified keyboard features a traditional QWERTY layout, but two letters are assigned to one key. As you start to enter the letters of a word, SureType technology will present you with a list of possible letter combinations or words based on context. Great in theory, but we've found it can be slow and frustrating because you have to type the letters, scroll to the correct word, then select it. That said, we understand some concessions have to be made to keep a handset like this small, so we're willing to cut RIM some slack here. We're a bit less forgiving, however, about the fact that the microSD card slot is located behind the battery. It's a pain to have to take the battery out every time you want to access it, and even Nokia, which has been notorious for this design quirk, has found a way to make it so that at least you don't have to remove the whole battery, only the cover. Given this is the first BlackBerry to even offer an expansion slot, you may be thinking we're nitpicking at this point, but it's still an inconvenience.

Though we appreciate the inclusion of a microSD slot, we wish it weren't located behind the battery.

Finally, RIM packages the device with a travel charger, a pair of earbuds, a USB cable, and a desktop companion software CD. There's no belt holster included with the Pearl, but RIM said this is because it's such a slim device it doesn't warrant one, which we find agreeable. There are, however, belt clips and cases for purchase.

Features
The RIM BlackBerry Pearl has generated so much buzz because it represents several firsts for the company. As we mentioned in the design section, the Pearl is the first BlackBerry to offer expandable media, but it's also the first to have a camera and an integrated media player. Though revolutionary for the product line, these new multimedia features are fairly basic compared to those of other smart phones on the market. Still, we'll take it over nothing, and we certainly think it's a step in the right direction and a sign of good things to come from BlackBerry.

The BlackBerry Pearl is the first device from the company to have an integrated camera.

The BlackBerry Pearl sports a 1.3-megapixel camera with a flash and 5x zoom; however, it doesn't have video-recording capabilities like most camera-equipped smart phones and cell phones. You also don't get as many of the customization options, but you can choose from three picture sizes (1,280x1,024, 640x480, and 320x240) and three quality settings (normal, fine, and superfine). You also can adjust the white balance setting depending on your environment. Once you're done snapping photos, you can save them to your device's internal memory or to the media card, or set them as caller ID or as your home screen. You have several options for sharing your images with family and friends: e-mail, a multimedia message, or an instant message. There's also a slide show feature, but there was an annoying "Loading..." message in between each picture. We were a bit disappointed by the quality of the Pearl's camera. Though we could recognize the objects in the photos, colors were washed out, and there was an overall grainy effect to the picture. Still, these camera phones were never designed to replace your digital camera, so for the quick snapshot, the Pearl is OK.

The BlackBerry Pearl's 1.3-megapixel camera took decent pictures, though colors were a bit washed out.

While you can't record video, you can watch video with the integrated media player. The BlackBerry Pearl supports various video formats, including AVI, MP4, MOV, and 3GP files. The player has play and stop buttons, and you can fast-forward and rewind clips by clicking the trackball and scrolling right or left. We just wish there were a full-screen mode since these player controls take up the lower quarter of the screen.

For music, the BlackBerry Pearl supports MP3, AAC, MIDI, and WAV files, among others. You can create playlists as folders and shuffle and repeat songs within a certain folder. It also displays some track information, such as title, artist, and album art if available. As we were trying out with the music player, we quickly found that external player controls would have been nice. Instead, we had to press the Menu key first if we wanted to skip a track or go back to the previous song. We do like, however, that you can easily set a song as your ringtone simply by pressing the Menu key and selecting "Set as phone tune" from the list. You also can continue to play music as you use the device's other apps; and if you happen to get an incoming call, the Pearl will pause the music and pick up where you left off after you hang up.

Beyond multimedia, the Pearl is also the first BlackBerry to come with a map application. BlackBerry Maps provides local maps and allows you to get text-based driving directions right on your device, but there are no integrated GPS capabilities (you can add this functionality with a Bluetooth GPS receiver). You can map addresses straight from your contacts list or enter them manually. In addition, you can e-mail your location to a colleague or a friend or add it to a Favorites list. The map details are pretty bare-bones, but you can zoom in or out and pan maps. We thought it weird that you couldn't pan left or right with the trackball. Instead, you have to use the numerical keypad.

Other than these new capabilities, the BlackBerry Pearl retains many of the same features that has made BlackBerrys popular, such as e-mail. The smart phone can sync with your company's BlackBerry Enterprise server with support for Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise to deliver corporate e-mail in real time. It also supports up to 10 personal/business POP3 or IMAP4 e-mail accounts. There's a setup wizard onboard to help with this process, and we used it to get our AT&T Yahoo account set up on the device. It was quick and easy, and we were soon receiving messages on the Pearl, sometimes even before they had shown up in our in-box on the computer. Other messaging options include text and multimedia messages, and we're glad to see the inclusion of popular instant-messaging clients, such as Yahoo, AOL, MSN, and ICQ.

For mobile professionals, an attachment viewer opens popular file formats, such as Microsoft Word, Excel, PowerPoint, Corel WordPerfect, PDF, JPEG, GIF, and more. You also can view tracked changes and embedded images and zoom and rotate documents, but you can't edit documents out of the box, though third-party software is available that allows this functionality. Other applications on the Pearl include a calendar, a Web browser, a tasks list, a memo pad, an alarm, a password keeper, and a calculator.

As a phone, the address book is limited only by the available memory, which tops out at 64MB flash memory (the SIM card holds an additional 250 contacts). For each entry, you can store up to eight numbers, work and home addresses, e-mail and Web addresses, company information, and notes. For caller ID purposes, you can assign a photo to a contact as well a group category, business or personal. The BlackBerry Pearl now supports voice dialing, so you can use voice commands to call up contacts and dial numbers. In addition, Bluetooth 2.0 is onboard for wireless headsets, car kits, and desktop connectivity. Though RIM has said it plans to add Wi-Fi to future devices, the Pearl does not have integrated Wi-Fi. Fortunately, you can take still surf the Web using Cingular's EDGE network.

Finally, Cingular/AT&T offers carrier-specific services not available on the T-Mobile version of the Pearl: push-to-talk (PTT) capabilities and location-based services. PTT plans start at $9.99 per month, and with it, you can instantly see the availability of your contacts before calling them and make individual or group PTT calls. If you're constantly on the road or are directionally challenged, you also can turn your Pearl into a navigator with the addition of a Bluetooth GPS receiver and Cingular/AT&T's TeleNav GPS Navigator. This add-on service costs $9.99 per month for unlimited trips or $5.99 for up to 10 trips, and provides color maps, text- and voice-guided turn-by-turn directions, points of interest, and more.