ThinkPad X200 Tablet Save Extra 5%HP iPAQ 910c Business Messenger
Manufacturer: HP Part number: FB068AA#ABA
- More product information:
- Editors' review
- User reviews
- Specifications
- Manufacturer info
- Bottom Line:
- The HP iPaq 910c offers mobile professionals a well-stocked, messaging-centric smartphone, but it faces stiff competition from the likes of HTC, Samsung, and Motorola.
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CNET editors' review
HP iPAQ 910c Business Messenger price range: $262.75 - $499.99
- Reviewed by: Bonnie Cha
- Reviewed on: 07/08/2008
- Released on: 06/30/2008
The good: The HP iPaq 910c Business Messenger features Bluetooth, Wi-Fi, GPS, and 3G support. The Windows Mobile 6.1 smartphone also offers strong messaging capabilities with a full QWERTY keyboard, and a 3-megapixel camera.
The bad: The iPaq 910c is bulky and the screen size is a bit small. The smartphone is expensive and can be sluggish at times. The phone's speaker is also on the soft side.
The bottom line: The HP iPaq 910c offers mobile professionals a well-stocked, messaging-centric smartphone, but it faces stiff competition from the likes of HTC, Samsung, and Motorola.
Though more well-known for its laptops and desktop PCs, HP is no stranger to smartphones. The company has released several models in the past, including the HP iPaq hw6945 Mobile Messenger and the HP iPaq 510 Voice Messenger, both of which have garnered some good user reviews, and now its hoping the HP iPaq 910c Business Messenger will do the same.
First announced back in September 2007, this messaging-centric smartphone is finally available in the United States. The iPaq 910c certainly isn't going to win any awards in the design category, but for its intended audience of power business users, they will probably care more about the functionality than looks anyway, and the 910c certainly delivers in the features department. Windows Mobile 6.1, Bluetooth, Wi-Fi, GPS, 3G, multimedia--it's all in there. Performance was satisfactory, though call quality could have been better. That said, we think the biggest hurdle for HP will be the price and brand awareness. The iPaq 910c has not been picked up by a U.S. carrier, so you'll pay around $500 for an unlocked version of the smartphone. Plus, it's going to face stiff competition from brands like HTC, Samsung, and Motorola, which offer similar features and performance and for less with carrier support.
Design
Looking at the HP iPaq 910c, we couldn't help but be reminded of the Motorola Q9c. Both smartphones sport a black and silver chassis; have similar keyboards; and are slightly on the bulky side. Of course, that's not to say the 910c is a knock off of the Q9c; it's far from it. The iPaq 910c has the advantage of a 2.46-inch touch screen that displays 65,000 colors at a 320x240 pixel resolution. Though clear and bright, the display size is a bit on the small side, so you can't easily tap icons or select menu items with a fingertip. You'll get more accurate results by using the stylus, and fortunately, HP includes a number of external controls to make for easy one-handed operation (more on this later).
The smartphone measures 4.5 inches high by 2.5 inches wide by 0.6 inch deep and weighs 5.4 ounces, so it'll make for a tight fit in a pants pocket. There is a belt holster included in the sales package, so you can use that to carry your device around. The 910c has a solid construction and features a soft-touch finish on the back, so it doesn't easily slip from your hands.
Below the display, you have a navigation array of two soft keys, Talk and End buttons, and a four-way toggle with a center select key. You also get shortcuts to your calendar, in-box, and Start menu, and an OK button. We found the layout of these keys to be roomy, but the buttons are a bit stiff to press. We felt the same way about the 910c's QWERTY keyboard. The buttons are a good size and have a nice concave shape to them, but they're just a tad slippery and again, stiff to press.
On the left spine, you'll find a volume rocker, a voice recorder/command button, a microSD expansion slot, and a mini USB port. The right side has a scroll wheel, an OK button, and a camera activation/capture key. As we mentioned earlier, the iPaq 910c is pretty easy to use one-handed thanks to the shortcut keys and the side-mounted jog dial. The latter can also be pressed in to select items. There's a power button, a reset hole, and an external antenna jack on top. Finally, the camera lens, flash, self-portrait mirror, and speaker are on the back.
The HP iPaq 910c Business Manager comes packaged with an AC adapter, a USB cable, a wired headset, a protective case, a software CD, and reference material. For more add-ons, please check our cell phone accessories, ringtone, and help page.
Features
If the name didn't give it away, the HP iPaq 910c Business Messenger is a messaging-centric smartphone for business users. The smartphone runs Windows Mobile 6.1 Professional Edition so it ships with Microsoft's Direct Push technology out of the box for real-time e-mail delivery and automatic synchronization with your Outlook calendar, tasks, and contacts via the Exchange Server. You can access your POP3 and IMAP accounts as well, and there's support for HTML formatted e-mails.
The iPaq 910c also allows you to compose and send e-mail by voice (your recipient will receive an audio file--no speech-to-text functionality yet--in his or her in-box with your message), as it comes with the Voice Commander feature that we first saw on the HP iPaq 510 Voice Messenger. This voice command system lets you perform a number of tasks (around 20 in total) by speaking to the device.
With Windows Mobile 6.1, you also get the new Getting Started menu that will guide you through the setup of your e-mail, Bluetooth headset pairing, ringtones, and more. The full Microsoft Office Mobile Suite is available for editing and creating Word and Excel documents and viewing PowerPoint presentations, while Web browsing is handled by Internet Explorer Mobile. Other productivity tools include a PDF reader, a task manager, a voice recorder, and a calculator. For running applications, the iPaq 910c has 128MB SDRAM and 256MB Flash ROM, and the microSD slot can accommodate up to 4GB cards.
As a phone, the quad-band HP iPaq 910c offers world roaming, a speakerphone, speed dial, and text and multimedia messaging. The address book is only limited by the available memory (the SIM card holds an additional 250 contacts), and you can store multiple numbers, addresses, and personal information. For caller ID purposes, you can pair a contact with a photo, a caller group, or one of three polyphonic ringtones. Bluetooth 2.0 is onboard for use with mono and stereo Bluetooth headsets, hands-free kits, file sharing, dial-up networking, and more.
We think you'll also be happy to hear that the iPaq 910c supports UMTS/HSDPA (tri-band 850/1900/2100) and has integrated Wi-Fi. Note that you only get the HSDPA support on AT&T and not T-Mobile's 3G network, which operates on the 1700/2100 bands. And if that weren't enough, there's integrated GPS. Since there's a GPS receiver built into the device, you can use the iPaq 910c as a standalone handheld GPS, even if there isn't a SIM card in the phone. HP also ships the smartphone with a couple of navigation extras. First, there's a utility called HP iPaq GPS QK Position that will help speed up the time it takes to find your current position. Second, Google Maps comes preloaded on the device so you can browse its various maps, search for local businesses, check traffic, and so forth; you can, of course, use other third-party navigation software for maps, turn-by-turn directions, and more.
Whether for work or play, the iPaq 910c has a 3-megapixel camera with flash and video recording capabilities. In camera mode, you can choose from six resolutions and three photo qualities. There are also five capture modes as well as 4x zoom, a self timer, and white balance settings. Video can only be captured in H263 format and in one of two resolutions. Once done, you can share your photo with others via e-mail, multimedia message, or Bluetooth. There's also an option to upload them directly to a Snapfish account.
Picture quality was decent. Images looked sharp with pretty good coloring. Our complaint was that there was bit of shutter lag, so be sure not to move the phone immediately after taking a photo, otherwise you might end up with a blurry image. Unfortunately, video quality wasn't so hot, as recorded clips looked very grainy.
Performance
We tested the quad-band (GSM 850/900/1800/1900; UMTS/HSDPA 850/1900/2100) HP iPaq 910c Business Messenger in San Francisco using AT&T service, and call quality was OK but could have been better. On our end, we could hear a bit of a background hiss during calls and volume could be soft at times. Still, we were able to carry on conversations and use an airline's voice automated response system. Meanwhile, our friends reported good results overall, but said there was an echo at times. The speakerphone was sub-par, as voices could sound garbled, and again, volume was weak even at the highest level. On the bright side, we successfully paired the 910c with the Logitech Mobile Traveller Bluetooth headset and the Motorola S9 Active Bluetooth Headphones.
Armed with a 416MHz Marvel PXA270 processor, the iPaq 910c was generally responsive, though there were times when we noticed some delays. The performance issues weren't anything debilitating but more of the typical slowdowns we've experienced on other Windows Mobile devices when too many applications are running at the same time. Web browsing was fast, whether we were using AT&T's 3G network or Wi-Fi, but we do have to say the 910c's smaller screen size didn't add much to the experience.
As for multimedia performance, music sounded weak and flat through the phone's speakers, and unfortunately, the device isn't equipped with a 3.5mm headphone jack so you'll have to use the sub-par earbuds included in the box or get a headset adapter. Videos looked OK; again, the small screen size wasn't ideal for watching clips. Still, picture and audio were always synchronized. Moving to GPS, the iPaq 910c took about 5 minutes to get a fix on our location from a cold start, but subsequent starts were much faster and the handheld did a good job of tracking our position.
The iPaq 910c Business Messenger's 1,940mAh lithium-ion battery has a rated talk time of 7.5 hours and up to 10.4 days of standby time. We are still conducting our battery drain tests, but we'll update this section as soon as we have final results. Finally, we are trying to confirm the iPaq 910c's digital SAR rating and will include in our review and FCC radiation charts once we have the information.
User reviews
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An Under-Rated Over-Acheiver
by Lulugirl896 on September 12, 2008
Pros: -Good looking professional device
-Fast GPS
-Great processor speed
-No bloatware from HPCons: -Shared mini USB/headphone jack
-Battery life not as long as one would anticipate from a 1940mAh batterySummary: Because the HP 910 doesn't have the sleekest looks or skinned interface, it is constantly dismissed as a heavyweight contender. But it stands head and shoulders above the Treo ...
Summary: Because the HP 910 doesn't have the sleekest looks or skinned interface, it is constantly dismissed as a heavyweight contender. But it stands head and shoulders above the Treo 750 series and most of the current QWERTY-bars. Working within the confines of Windows Mobile, HP has put out a nice device which has, for the most part, slipped under the radar.
After 3 months of use I sold this phone. It eventually became plagued by random unresponsive keyboard, and an inability to see the memory card (including apps and photos) both of which would only be fixed by a soft reset. Look over in the HP Forums and you will see tons of folks still waiting 9 months later for these issues to be fixed. I wish HP would release a fix for these issues because they've got pretty decent hardware, but they are overpowered by faulty software bugs.
The first batch of iPaqs shipped out were plagued with issues, but for those of us that exchanged them for another unit and upgraded ROM we were rewarded with a stable powerhorse with tons of memory and options. It has plenty of shortcut buttons, and the keyboard is fantastic to use. Don't be fooled by devices with 320x320 resolution- as a non-standard screen size, there are a large number of applications that are not compatible. The 320x240 of the iPaq 910 is nice and bright, works with most applications and is excellent for watching movies.
Hopefully a future ROM will improve battery life, which is good but should be out-of-this-world for the size of the battery. And sadly, HP decided to share the audio and power USB port which means that you cannot use standard 3.5mm headphones, or even listen to music and charge simultaneously.
But overall, if you want a quality device that has tons to offer, then this is the one for you.
Updated on Apr 28, 20093 out of 3 users found this user opinion helpful.
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A lot of problems...but still worth the money
by thomas lai on July 17, 2009
Pros: -GPS
-lots of ram
- landscape, makes sense for work and surfing but...(see below)Cons: -crashes often (note, I install a bunch of software)
- stupid native landscape prevents a LOT of games, most games are240*320, this device is 320*240
-Screen is "small" compared to my old device, but I is big enough for my use
- NO headphone jackSummary: ok....
Bottom line
1.So...the damn device crashes a lot, but it is probably due to programs I installed. (pocket plus, sktools, blah blah blah)
2. GPS takes A ...Summary: ok....
Bottom line
1.So...the damn device crashes a lot, but it is probably due to programs I installed. (pocket plus, sktools, blah blah blah)
2. GPS takes A LONG TIME to connect, but after the first connect, it lititery takes SECONDS to reconnect again, so I'm fine (used googlemaps/tomtom). So GPS works and is good enough for my taste.
3. no headphone jack (does come with free headset using mini usb port btw), I use bluetooth headset so I"m fine, but should note this (S9-HD, very high quality music, good enough for me)
4. Some people complain about call quality/sound volume...I thought it was fine (after updating the rom from HP's site), ring was ok for me....
5. Camera...pretty cool, but it is SLOW...the burst mode is a joke, takes a few seconds to take a picture, so it is pointless....but the parama mode is nice
6. I can use my 8gb microSD with no problems
7. My old bluetooth foldable keyboard doesn't work withy my phone...*%(#&^(*# apprentaly need a new model/firmware...damn hp....
8. really expensive....$500...I brought mine on newegg for 430, but still
9. UNLOCKED! so I can use it anywhere hopefully....(going to Canada soon, hope it works there -.-)
10. Keyboard is a nice idea, bit small, but it works.
11. RAM is NICE, a LOT, can install all my stuff that I really need without card (I still do instlal on card though...habit+save space :P)
I would give it a 8/10....
the crashes is REALLY ANNOYING, but I really do have a lot of programs install and most of them are system modifying programs....=trouble :P1 out of 1 users found this user opinion helpful.
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Powerful PDA is utterly worthless as a phone.
by budc25 on June 22, 2009
Pros: I hated this phone, but will concede that it connected flawlessly to my home Wi-Fi. And was even more impressive in effortlessly providing broadband to my tethered notebook pc.
Cons: Even though every review I had read mentioned the low volumes for the phone and speakers, I was still shocked at how low they really were, even at full volume.
Summary: Volume level was so bad that I couldn't use it out-of-doors, near a TV or radio, or near anyone engaged in normal conversation. The speaker-phone quality was nowhere near ...
Summary: Volume level was so bad that I couldn't use it out-of-doors, near a TV or radio, or near anyone engaged in normal conversation. The speaker-phone quality was nowhere near the level required to be used for that function, but it did provide a slight boost to call volume (but the annoying echo also gave my callers a reason to join me in complaining about my new phone.) If I had been able to physically examine the iPAQ before purchasing it, I might not have discovered the phone voice deficiencies, but would have rejected the purchase based on the complete failure of both physical and visual keyboard design elements. The dual task of distinguishing the desired key and successfully pressing it was a continual challenge, which became even more difficult when the back-light feature was not the brightest. Also, the feature that disables the touchscreen when a call comes in was missing. Since it couldn't be disabled, once you get on a call your ear is able to do all sorts of mischief. I would have to close up to 5 or 6 programs sometimes. This wasn't even addressed in the HP documentation. Only after users complained in forum posts was an instruction to briefly disengage from the call, and take it away from the ear to perform the key combination presses to lock the screen.
I feel that the reviewers either did not fully use the device as a phone, or just took it on faith that HP would not allow such a piece of crap to be sold as a high end smart-phone.1 out of 1 users found this user opinion helpful.
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Great phone from the makers of great computer systems
by magstudios123 on May 25, 2009
Pros: Best for business purpose, Windows Mobile 6.,1 Bluetooth, Wi-Fi, GPS, and 3G support. It has a sturdy look, appropriate for lovers of sophisticated handsets. The battery life is not bad at all.
Cons: The audio isn't that great. Photo quality is average.
Summary: Though this HP handset is not far behind any other business handset, it still hasn't received raving response. Nonetheless, it is great in looks as well as in performance. ...
Summary: Though this HP handset is not far behind any other business handset, it still hasn't received raving response. Nonetheless, it is great in looks as well as in performance. An ideal for executives on the go.
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Not a bad phone
by Jordan_N on April 29, 2009
Pros: It has everything I need: Win Mobile 6.1, Bluetooth, WiFi, fast HSDPA/3.5G, GPS, real keyboard, voice command, ... just name it. It's fast and reliable. Additional buttons and connection to external GPS antena is plus.
Cons: Small screen, keyboard, speakerphone.
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Great PDA, Well Worth The Money!!!
by googlebmw on March 22, 2009
Pros: 1.) Great signal and reception strength
2.) 3+ Megapixel camera (with flash and a mirror)
3.) Fast Internet
4.) Lots of tools and applications on the phone
5.) Touch screen
6.) Easy to press keys
7.) Unlocked phone
8.) Good size-about averageCons: 1.) Can be slow at times
2.) Must use stylus for the touch screen to work
3.) Can be expensive ($500)Summary: This PDA is well worth the money, as it has tons of features like a camera, touch screen, calculator, calendar, alarm clock, pdf viewer, etc. I would really recommend buying ...
Summary: This PDA is well worth the money, as it has tons of features like a camera, touch screen, calculator, calendar, alarm clock, pdf viewer, etc. I would really recommend buying this phone! It is a great, unlcoked, versatile phone for anyone.
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Very bad copy of Blackberry
by sfroogh on March 9, 2009
Pros: - Wifi is good
- like the USB charger idea
-Cons: - battery life is really short
- GPS is not built-in, it is just a deception. You need data plan, which means you can get any other device with lots of other good gadgets and yet much better than this one
- very small screenSummary: Very expensive device, not worth it for the money would spend. GPS is not built-in and if you are thinking of having a device with GPS, this is not the ...
Summary: Very expensive device, not worth it for the money would spend. GPS is not built-in and if you are thinking of having a device with GPS, this is not the right device.
The keys are all very stiff. and it is very bad copy of Blackberry.
Battery life is very low, and you need the charger connected for ever with this device.
Side scrawl button is really stiff and most of the time it does not work.
it freezes every now and then.
i would not recommend this device and would prefer Blackberry or HTC instead.
best of luck. -
Great PDA, horrible phone
by jcarring1313 on February 26, 2009
Pros: checking email and surfing the internet
Cons: speaker phone is not really a speaker phone, GPS never worked on the 3 910's I have had, in coming calls would interupt my current call, and no matter how much you turned up the volume of the ear piece you could barely hear.
Summary: Save your money and buy an Iphone or Blackberry. HP needs to get out of the phone business for good.
Summary: Save your money and buy an Iphone or Blackberry. HP needs to get out of the phone business for good.
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Good phone but had a few problems
by gurpreetdhillon1 on February 25, 2009
Pros: *internet sharing is amazing. simply plug in (or use BT) and vista automatically detects connection.
*HSDPA/3.5G is very, very fast
*could use my 8gb micro sd cardCons: *speakerphone volume is very low
*calls sometimes werent answered even after i pressed 'answer'
*small screen size
*constantly have to plug in mini usbSummary: good phone, but some glaring problems. my phone stopped charging and wasnt able to recognize the mini usb wire when wanted to transfer data, because the outlet in the phone ...
Summary: good phone, but some glaring problems. my phone stopped charging and wasnt able to recognize the mini usb wire when wanted to transfer data, because the outlet in the phone got loose from all the constant plugging and unplugging- and theres no dock station possbile with it. internet sharing was really convenient, i even cancelled my home net because this 3.5g connection did the job through bluetooth or by cable (for a while atleast LS). good phone for net sharing, otherwise i am gong to get an another one...HP service is always good though...they sent me a brand new phone when mine stopped charging..
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iPAQ 910C warranty supprise
by bigtex2000 on December 6, 2008
Pros: Best 3G modem I have ever used. Solid performance squeezed out of the 416MHz processor
Cons: HP did not honer it's 1-year warranty when the USB connector came loose after 3 weeks
Summary: After about 3 weeks of ownership the mini-USB connector on the side of the 910c became loose. The USB connector in the 910c is used for multiple functions including battery ...
Summary: After about 3 weeks of ownership the mini-USB connector on the side of the 910c became loose. The USB connector in the 910c is used for multiple functions including battery charging and the data connection to a PC. Once the connector became loose neither of these functions would work. Of course, this makes the 910c permanently useless as soon as the battery runs down.
I thought I should give HP another chance to respond to the situation. I have escalated within HP and will post an update if they come back with plans to improve the design or honor the warranty.
I called HP to get an RMA number to have it serviced under the 1-year warranty. The HP representative told me that a broken USB connector is always considered owner misuse and is not covered under warranty. I challenged him on this twice, he checked with his supervisor both times, and both times he confirmed that I now owned a $469 paper weight.
I thought I would open the unit up to see how difficult it would be to repair since the warranty was void for me thanks to HP?s draconian warranty policy. I had nothing more to lose other than the $469 that just went out the window
I was surprised to discover that the USB connector is mounted to the internal circuit board with no mechanical reinforcement. The connector is surface mounted to the circuit board which is common in cell phones and even PCs. But unlike other brands of cell phones there is absolutely no mechanical reinforcement for the connector. The connector depends solely on the less than paper thin copper foil that covers the circuit board to withstand the daily wear and tear of plugging in the battery charger and USB cable. I have to think that all 910c owners will eventually have the same problem considering HP?s faulty mechanical design.
I have a Mot V3xx, a Blackberry, and an HTC8525, all with USB connectors that have never failed after a couple years of use, each.
As a previous owner of 4 older iPAQ models, an HP printer, HP laptop, and HP scanner, HP has permanently lost a reasonably good customer.
Updated on Dec 8, 2008
Specifications
- Manufacturer: HP
- Part number: FB068AA#ABA
- Description: The iPAQ 910 Business Messenger, a 3G mobile phone with alphanumeric "QWERTY" keyboard, Microsoft Push email, multimode GPS navigation, and the ability to run enterprise business applications, has all the essentials for maximum mobile productivity.
General
- Product Type Smartphone
- Service Provider Not specified
- Width 2.5 in
- Depth 0.6 in
- Height 4.4 in
- Weight 5.1 oz
- Localization United States
Cellular
- Technology WCDMA (UMTS) / GSM
- Band WCDMA (UMTS) / GSM 850/900/1800/1900
- Phone Design Candy bar
- Phone Navigation Buttons Jog dial, Thumbwheel, Scroll button, Navigation button
- Voice Dialing Yes
- Voice Recorder Yes
- Wireless Interface IEEE 802.11b, IEEE 802.11g, Bluetooth 2.0 EDR
- Application Software ZIP, Tasks, Solitaire, Calculator, PDF Viewer, Google Maps, Voice Notes, Asset Viewer, File Manager, Phone Dialer, MSN Messenger, iPAQ Wireless, Bubble Breaker, Voice Recorder, Today PanelLite, Wireless Manager, Bluetooth Manager, HP Voice Contacts, HP Setup Assistant, HP Help and Support, Adobe Acrobat Reader, Certificate Enroller, HP Photosmart Mobile, Microsoft ActiveSync, Microsoft Word Mobile, Microsoft Excel Mobile, Microsoft Office Mobile, Microsoft PowerPoint Mobile, Windows Media Player 10 Mobile, Microsoft Office Outlook Mobile, Microsoft Internet Explorer Mobile
Communicator Features
- Operating System Microsoft Windows Mobile 6 Professional
Messaging & Data Services
- GPRS (General Packet Radio Service) Yes
- EDGE (Enhanced Data Rates For Global Evolution) Yes
- HSDPA (High Speed Downlink Packet Access) Yes
Digital Camera
- Camera highlights With a resolution of 3 megapixels, this model will give you higher quality pictures than other phones.
- Sensor Resolution 3 megapixels
- Optical Sensor Type CMOS
- Still Image Resolutions 160 x 120, 320 x 240, 640 x 480, 800 x 600, 1280 x 1024, 1600 x 1200, 2048 x 1536
- Still Image Formats BMP, GIF, JPEG
- Digital Zoom 4
- Video Recorder Resolutions 160 x 120, 352 x 288 (CIF), 176 x 144 (QCIF)
- Digital Video Formats WMV, H.263, H.264, Motion JPEG
GPS System
- GPS Navigation GPS receiver
Display
- Type LCD display
- Technology TFT
- Display Resolution 320 x 240 pixels
- Diagonal Size 2.46 in
- Color Depth 16-bit (65000 colors)
- Display Indicators Battery meter, WiFi indicator, Bluetooth indicator
Digital Player (Recorder)
- Supported Digital Audio Standards AAC, MP3, WAV, WMA, MIDI, AAC +
Connections
- Connector Type 1 x Headphones - Sub-mini-phone 2.5 mm, 1 x USB - Mini-USB Type B
Miscellaneous
- Included Accessories Stereo headset
- Cables Included USB cable, Power cable - 6 ft
Power
- Type Power adapter
Battery
- Technology - Lithium ion
- Capacity 1840 mAh
- Talk Time Up to 240 min
- Standby Time Up to 250 h
Manufacturer Warranty
- Service & Support 1 year warranty
- Service & Support Details Limited warranty - Parts and labor - 1 year, Technical support - 90 days
Manufacturer info
- HP
- Manufacturer profile
- Browse HP products on Shopper.com
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- Website: http://www.hp.com
- Address:
3000 Hanover Street, Palo Alto, CA 94304-1185
