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8 stars
WORKS GREAT BUT HAD TO CALL LINKSYS FOR SUPPORT
by runnerboy12 on May 4, 2007
Pros: Works great, no problems
Cons: bad setup but my fault
Summary: I have used this product for over a week now and think it's great. I am now able to share my office printer without leaving on the office computer ...
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Summary: I have used this product for over a week now and think it's great. I am now able to share my office printer without leaving on the office computer so I can access it from other computers. The only problem that I had was the linksys installation software couldn't install necessary files because I didn't know that you had to install the printer software on all the computers I just used the find printer tab in the print menu and windows pulled it off my network and set it up but you can't do that you must install your pinter software in all the computers that you wish to connect because it works like the pinter is plugged in right next to you via usb. Overall great product works for me and configured well for my wireless network security. I recommend this to anyone.
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4 out of 4 users found this user opinion helpful.
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3 stars
Installation way too complicated
by cwlee_klagroup on May 29, 2008
Pros: Installation was horrendously complicated
Cons: Works as advertised now that it is installed
Summary: 100% of our small business network equipment is Linksys. That said, the installation for this unit was almost a disaster, but not for the Linksys user forum community. After searching ...
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Summary: 100% of our small business network equipment is Linksys. That said, the installation for this unit was almost a disaster, but not for the Linksys user forum community. After searching Linksys' technical support information unsuccessfully for over an hour (having learned from other posts not to even try calling for support) I tried finding a useful post in the user forum. Within 2 minutes I found a wonderfully detailed explaination on how to manually install the device when the Configuration CD couldn't.
Key problems with Linksys's installation instructions and CD included:
1) Print Server can take up to 3-5 minutes to be recognized on your LAN (Conveniently not mentioned in the documentation).
2) Unlike the previous model, this print server did not automatically set up a printer port for the printer even after it found the printer - forcing me to follow the manual process described in the forum entry to set up a printer port.
3) The print driver installation for the HP4650 color printer failed on every PC the config disk tried to configure. Why the config disk even tried to install the driver when a perfectly good driver was already installed is beyond me.
Bottom line is that the print server is now installed and doing what it is supposed to do very reliably.
I just wish Linksys hadn't invested all their design effort making the installation process "idiot-proof" when it isn't. At least provide some "basic" information telling an advanced user how to manually install the print server and printer ports when the step-by-step config disk fails (all to often an occurence it seems after reading the other reviews of this product.)
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2 out of 2 users found this user opinion helpful.
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9 stars
Huge improvement over the older model.
by rtuskey on January 15, 2008
Pros: Installed flawlessly on all 4 computers at home. WPA security. Never had to open the manual.
Cons: None yet, but I haven't tried to scan via network.
Summary: I upgraded from the older WPS54G to get the WPA security and the bonus of scanning wirelessly. The older print server was a nightmare since it used a proprietary printserver ...
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Summary: I upgraded from the older WPS54G to get the WPA security and the bonus of scanning wirelessly. The older print server was a nightmare since it used a proprietary printserver port that failed to install. The newer WPSM54G has been the easiest network component installation yet, and really supports biderectional communitcation to see which ink is low. I can't recommend this enough. The only reason I didn't give 10/10 yet is I haven't tried the multifunction capability. Otherwise, installation and use was childishly easy.
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1 out of 1 users found this user opinion helpful.
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1 stars
Service stinks - would not buy again
by lmp2002 on January 6, 2008
Pros: Looks good on paper
Cons: Did not work and could not get anyone via phone or chat to help
Summary: I waited 46 minutes on the phone to have someone take 10 minutes to get all my serial and model numbers and then tell me that the person I needed ...
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Summary: I waited 46 minutes on the phone to have someone take 10 minutes to get all my serial and model numbers and then tell me that the person I needed to speak to was busy. I was told they would call me back in 20 minutes. It is six hours later and still no call. The Live Chat is not Live as no one responds after they come on line. This service is totally different than my last experiences and if they have cut back this much I would not buy another product from them.
Updated
I finally received a call back from tech support at 11:45 PM (yes, just before midnight) and asked them to call me the next day - which they did.
As mentioned in earlier opinions - this device is only certified to work with a very limited number of printers. You MUST check to see if your printer is on the list (see their website) before even considering it.
The reality is more than the listed printers will work but then you are on your own. I was trying to set up a Brother HL-5140 (not supported) printer and managed to get it to work. When it does work it is a nice thing to have - but hardly worth the headaches.
Also, you must set up the Linksys drivers on each PC/laptop that you want to use and this is not a "smooth" process either. I needed to get support to correct some of the installation issues. Again, once corrected it worked.
In the end, you need to ask yourself - "Do I really have the time to go through this?"
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1 out of 1 users found this user opinion helpful.
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1 stars
Extremely difficult to install
by cmello71 on November 2, 2009
Pros: I can not find any pros
Cons: no customer support , could not set up , its back in the box
Summary: Dont waste your money , purchase a printer that has wifi build in .
Summary: Dont waste your money , purchase a printer that has wifi build in .
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2 stars
Disasterously bad but expensive equipment
by Cameronlewis on May 20, 2009
Pros: It does support WPA encryption, whereas the previous, and much better print server, did not.
Cons: Even with Windows XP, the setup is awkward. It is not helpful when you have to have the computer beside the printer/printserver or have an ethernet cable that runs the length of your site. In my case, a largish house.
Summary: If you have a dated computer that sits beside your printer and thus does not actually need a wireless print server, this will work for you. Otherwise, forget it.
Summary: If you have a dated computer that sits beside your printer and thus does not actually need a wireless print server, this will work for you. Otherwise, forget it.
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2 stars
It's garbage
by Wiara on March 13, 2009
Pros: Absolutely nothing
Cons: Darn near impossible to setup in Windows Vista. Software frequently hangs-up. I have it stuck in one of my laptops and it won't uninstall. This is causing all sorts of problems in trying to get it resolved. Linksys support is no help.
Summary: Even though it would have been nice to have a wireless print server, I finally gave up and installed Belkin's Network USB Hub. It works perfectly with Vista and ...
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Summary: Even though it would have been nice to have a wireless print server, I finally gave up and installed Belkin's Network USB Hub. It works perfectly with Vista and I have not had any problems with it.
Save yourself some money, pass on this Linksys POS.
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2 stars
Second printer server to crash
by pkm_boston on December 12, 2008
Pros: When it worked, it worked fine, but...
Cons: Second Linksys print server to crash in less than a year.
Summary: First server worked fine for several months until it stopped, suddenly. I spent several frustrating hours on my own and with tech support before they finally agreed it was a ...
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Summary: First server worked fine for several months until it stopped, suddenly. I spent several frustrating hours on my own and with tech support before they finally agreed it was a bad server and they agreed to replace it. Second server worked fine for about eight months and I just spent several frustrating hours on my own and with tech support before they finally agreed it was a bad server (second verse, same as the first).
I realize tech support has to deal with every imaginable level of tech sophistication of end-users but seems they could clue in a little more quickly when they are talking to someone with tech experience. Despite explaining what you have already tried, they still take you through a laborious script and yes the password matches the router.....before getting to the real problem.
So after two unsuccessful tries with Linksys print servers and the accompanying frustrating hours of my life I'll never get back, I am heading out this weekend to purchase a different brand. Maybe it's just my bad luck to get two back-to-back defective models but it has scared me off their reliability.
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2 stars
Every Second job is garbage characters(many printers)
by redpathpetro on September 2, 2008
Pros: ...........
Cons: Required firmware for IP printing (must be connected via cable for upgrade)
Any printer prints garbage EVERY second print job.
Static IP will not work with wireless.
pretty casing is like viper in the grass...
Summary: Cons tells it all. I am currently looking into a wireless bridge or other brand of print server to use in a remote field office. this unit setup the first ...
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Summary: Cons tells it all. I am currently looking into a wireless bridge or other brand of print server to use in a remote field office. this unit setup the first time with no flaws, but did not support LPR or RAW without a firmware upgrade. Unit was shipped back to head office and after the firmware, it is extremely flakey. requires reboots and resets to work continuously and drops packets regularily.
Did not try phone support as it never works for me with Linksys but forums were definitely useful. it then end I am scrapping it going with a different product.
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3 stars
False advertising by Linksys, not Vista compatible.
by mobandit on June 24, 2008
Pros: Ease of setup
Cons: Not 64-bit Vista compatible
Summary: Linksys advertises the WPSM54G as Vista compatible, but fail to state anywhere that it is only 32-bit Vista compatible. They say they're working on it...
Worked so-so on two ...
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Summary: Linksys advertises the WPSM54G as Vista compatible, but fail to state anywhere that it is only 32-bit Vista compatible. They say they're working on it...
Worked so-so on two XP machines, very slow scanning!
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