HP Photosmart Premium Fax All-in-One
Manufacturer: HP Part number: CC335A#ABA
- Rebate amount: $0
Exp. date: 12/31/2010
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- More product information:
- Editors' review
- User reviews
- Specifications
- Accessories
- Manufacturer info
- Bottom Line:
- The HP Photosmart Premium Fax All-in-One printer makes it easy to increase productivity thanks to its streamlined user interface. The fax, copy, print, and scanning features boast helpful extras like double-sided printing, wireless connectivity, separate photo trays, and quick-access control panel buttons, all while maintaining lab-quality photos and a low cost to print. We highly recommend this printer to anyone who can benefit from its multifunctionality.
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CNET editors' review
HP Photosmart Premium Fax All-in-One price range: $148.12 - $350.96
- Reviewed by: Justin Yu
- Edited by: Rich Brown
- Reviewed on: 04/09/2009
The good: Prints high-quality color photos and documents; impressive output speed; attractive design; added extras like Quick Forms, ADF, and an integrated CD drive for custom prints.
The bad: Higher than average cost for black ink cartridge; minor omissions include a hinged scanner hood and speed-dial fax buttons.
The bottom line: The HP Photosmart Premium Fax All-in-One printer makes it easy to increase productivity thanks to its streamlined user interface. The fax, copy, print, and scanning features boast helpful extras like double-sided printing, wireless connectivity, separate photo trays, and quick-access control panel buttons, all while maintaining lab-quality photos and a low cost to print. We highly recommend this printer to anyone who can benefit from its multifunctionality.
A single-function inkjet photo printer simply can't satisfy the daily needs of today's amateur photo enthusiast. As users discover more creative ways to get their photos on and off the screen, so too must their printers evolve to match these changing trends. HP is fully aware of the transition, and recently rolled out the HP Photosmart Premium Fax All-in-One, a device that combines an inkjet printer, fax machine, scanner, and copier into one $270 workhorse. Designed with the casual photographer and the work-at-home professional in mind, the All-in-One covers all its bases with an integrated auto-document feeder, double-sided printing, wireless networked printing, and an interactive control panel for direct editing that lets the printer function independently with your digital camera. There isn't much missing from this all-in-one, and despite the higher than average cost to refill its black ink cartridge, we fully recommend the Photosmart Premium Fax All-in-One for photographers, students, professionals, or anyone else looking for a printer that can do it all.
Design and features
Rounded corners and smooth indentations make the Photosmart Premium Fax AIO look as if it were cut from a single block of plastic. The design defies the typical boxy shape of other inkjet printers like the Kodak ESP 5 and features a glossy white-and-gray palette with subtle touches of blue on the side handles. The chassis weighs 23 pounds and measures 19 inches tall by 18 inches wide by 23 inches deep including the built-in duplexer--altogether, the device is small enough to fit comfortably in a home office, but it's definitely got more heft than the Kodak, which retains a much slimmer footprint.
The top of the HP printer features a built-in auto-document feeder that lets you load up to 50 sheets of paper in varying sizes to be scanned or copied to the memory and transferred to your computer. The cover also lifts open to reveal the scanner bay, but we're disappointed that there's no hinge built into the scanner to help you scan thick books and documents.
The main control panel sits underneath the scanner at a fixed angle that requires you to look down at the controls. Thankfully, you can adjust the position of the 2.4-inch color LCD screen. Even though the size of the heads-up display is dwarfed by the Epson Artisan 800's massive 3.5-inch monster, the HP's comprehensive panel features almost everything you need to operate it independently from your computer.
You can transfer photos or print directly off your MS, SD, xD, CF, or USB key using the HP's onboard card reader, and the USB port is also PictBridge compatible for easy one-touch printing with compatible digital cameras. A collection of other buttons on the panel controls commonly used settings (two-sided print, photo reprints, auto answer, and so on), fax dialing, red-eye removal, and photo zoom with touchups. The only thing missing is a set of auto-dial buttons for favorite faxing recipients. In the center of the control panel, you'll find a "Quick Forms" button that comes unique to HP printers--from here, you can choose between a number of blank documents to print including calendars, to-do lists, fax coversheets, and lined paper.
In our experience, no other printers come close to HP's full service Photosmart Essential software. The user-friendly software takes seconds to install during the initial setup, guiding you along the photo printing process with both text and videos that clearly illustrate the directions. Photosmart Essential is exactly what casual users need as a much simpler way to edit and alter their photos, especially if they don't want to dive directly into dedicated (read: complicated) editing software. Finally, two color LEDs sit on the far right side of the panel and glow green to indicate wireless 802.11g and Bluetooth connectivity.
HP gives you a variety of options to hook the Photosmart up to your computer. The most idiot-proof way to connect is obviously a wired USB 2.0 setup, so we tried that method first, with pleasing results. As expect, the setup CD provided simple videos and text that hold your hand through the installation. Thanks to the built-in print server, you can also connect the printer to a network router and print wirelessly from any computer in your house. Unlike other printers that require you to set up an ad-hoc network connection, the C309a automatically acquires all the information it needs from your computer to establish a direct connection with the access point. We were able to successfully establish a secured 802.11g connection within five minutes on both a PC and a Mac with no documentation necessary. The back of the printer also houses an Ethernet port for more direct networking, and a Bluetooth receiver lets you connect your cell phone and/or PDA up to the printer for quick photo prints.
The input and output trays protrude out from the bottom of the printer and take a bit of time to learn because of all the drawers that lift up and out of the body. All the prints eject out onto the single output tray that sits on top. An arm also extends out of this tray to catch rogue prints attempting to flee the scene. Part of the output tray lifts up to reveal the photo input tray--we first applauded HP for incorporating separate inputs for photo and document paper in their Photosmart C8180, and we're happy to see HP continuing to set itself apart from its competitors once again. Like the C8180 before it, you can either set the C309a to automatically spool the correct paper size for your project or choose it yourself in the driver. The main input tray lives at the very bottom of the printer, forcing you to awkwardly lift up the other trays in order to refill the paper. Although we didn't have a chance to test it out, the Photosmart also has dedicated input and output trays for customized printing on CDs and DVDs.
The printer uses five standard HP model No. 564 ink cartridges for black, photo black, cyan, magenta, and yellow, each with its own dedicated slot under the hood. The standard cartridges cost $10, but we'll use the XL high-capacity option for our cost-per-page calculation to measure the best deal you can get from HP. The XL colored inks cost $18 apiece and, according to HP, they'll yield 750 color pages, while the XL black replacement cartridge costs $35 for 800 yields. By our calculations, a page of color will cost you 2.4 cents, and a page of black strangely costs double at 4.3 cents. HP justifies the price, claiming the black XL cartridge "contains much more ink in the cartridge than the color XL cartridges do, and that's why it costs more," which has us wondering why both cartridges for the HP Photosmart C8180 factor out to almost the exact same price. At this price range, we're disappointed that HP forces the consumer to reinvest in printer ink at every cartridge refill.
Performance
We're impressed by the printer's capability to outperform the competition in our output speed tests. With the exception of the Epson Artisan 800, the HP finished almost one page faster per minute than the competition, beating out the Kodak EP5 and the Canon MX700. We're also happy to see that the C309a wound up faster than the HP Photosmart C8180, most notably in the color text speed benchmark, where the C309a gains almost four more pages per minute than its more expensive older sibling. The Epson Artisan 800 continues to remain one of the fastest inkjets, pumping out three photos per minute.
(Longer bars indicate better performance)
| Color Scanning (PPM) | Photo Speed (1 sheet) | Color Graphics Speed (PPM) | Presentation Speed (PPM) | Color Text Speed (PPM) |
Luckily, we're just as impressed with the print quality as we are with its speed. We tested the printer using our standard text, graphics, and photos and the HP Photosmart Premium Fax All-in-One delivered crisp lines and smooth transitions between varying colors. We did notice some light quality degradation in letters smaller than four point, but the overall gradients of color in photos appear evenly shaded with the appropriate level of saturation and accuracy. Since this is a photo-specific printer, we also focused on its capability to produce a dynamic range of contrast between colors. While most photo printers seem to suffer from chronic line banding and a lack of sharpness, the HP Photosmart Premium Fax All-in-One consistently produces very pleasing images with hardly any trace of jagged or muddy graphics.
Service and support
HP backs the Photosmart Premium Fax All-in-One with its standard one-year warranty that includes 24-hour toll-free phone support with the option to upgrade to an additional two years for a small fee. In addition, HP offers an added Accidental Damage Protection and a Pick Up and Return program that sends an authorized courier to pick up your failed equipment and deliver it directly to an HP-designated repair facility. The HP Web site also features online classes, FAQs, driver downloads, troubleshooting tips, as well as a new shopping buddy that puts you in a chat room with a HP sales rep to answer your questions before you buy.
Find out more about how we test printers.
User reviews
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Nice hardare, Absolutely horrible software
by segesvar on May 30, 2009
Pros: Scanning and printing are fine when the thing works
Cons: Horribly painful software problems. Device disappears and won't reinstall. Software is terribly invasive and prevents my computers (XP) - 3 of them - from starting up and shutting down without long delays
Summary: I am returning this thing to costco and buying a Lexmark multifunction device. HP needs to correct and improve software as well as cartridge use and expense before I would ...
Summary: I am returning this thing to costco and buying a Lexmark multifunction device. HP needs to correct and improve software as well as cartridge use and expense before I would ever consider another of their products.
8 out of 9 users found this user opinion helpful.
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An Excellent Do-It-All Printer
by rsx1 on May 19, 2009
Pros: It does anything a home inkjet can do - black and color text, photos, fax, scan, copy and wireless connect - and seems to excel at every task
** Effortless wireless setup from MAC Book
Beautiful Apple-like designCons: No dedicated one touch speed dial buttons - however, there is a menu on the screen that shows all the speed dials and lets you choose one. For me this ia actually a plus because on my old printer I kept forgetting which number button was which.
Summary: I replaced an older HP AIO (6110) which failed after 5 years. This model is faster at text, color pages and photos.
Print - very good to excellent
Color text ...Summary: I replaced an older HP AIO (6110) which failed after 5 years. This model is faster at text, color pages and photos.
Print - very good to excellent
Color text and graphics - excellent
Photos - store quality, dedicated photo paper drawer makes printing easy
Scanning - wonderful with OCR that works and effortless integration with PC and MAC
Faxing - quick and easy, I like the speed dial menu on screen so I don't have to remember which number is which recipient, a document feeder for multiple copies or fax pages that works well (unlike my old HP)
Photo copy button, special page generation button - I've never seen these features before and use them now to copy photos and make cover pages instantly directly from the printer
Wireless - I no longer have to try to get my MAC to access the printer through my Vista PC, each accesses the printer directly - WOW
CD/DVD printing - this is an unexpected plus that works very well
Even the packaging was thoughtful and easy to take apart8 out of 9 users found this user opinion helpful.
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OK product but you can find better for the price
by elgrantusa on June 17, 2009
Pros: Easy to use
great quality of printsCons: Expensive ink cartriges replacements
Uses a lot of ink vs old printersSummary: Easy to use but expensive to use / operate. Contains 5 color ink cartriges + 1 black ink cartrige. Each color cartidge costs $12.00 and black $18.00 - around 500 ...
Summary: Easy to use but expensive to use / operate. Contains 5 color ink cartriges + 1 black ink cartrige. Each color cartidge costs $12.00 and black $18.00 - around 500 pages depending on quality of print.
7 out of 8 users found this user opinion helpful.
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Excellent All-Rounder
by vincentwhho on July 11, 2009
Pros: All the advanced features comes standard- CD-printing, auto duplexing (both input and output), Bluetooth, WiFi, Wired-Network, dedicated photo-paper tray (5x7/4x6 in.).
Cons: Glitches with on-screen animatied help, CD-printing software lack flexibility and is not quite WYSIWYG. Slightly higher cost-per-page than some older Photosmart models (especially to those that use "HP02" cartridge)
Summary: I purchased this printer to replace 3 other printers that does slightly different things (HP Photosmart 2610, OfficePro K550DTN and an aging LaserJet 4M Plus), besides a slightly higher cost-per-page, ...
Summary: I purchased this printer to replace 3 other printers that does slightly different things (HP Photosmart 2610, OfficePro K550DTN and an aging LaserJet 4M Plus), besides a slightly higher cost-per-page, it does it job very well. Setup is a breeze on my wired home-network. I also managed to setup Bluebooth printing on my Sony Ericsson W705a mobile phone and print a photo in less than 5 minutes. Guests come to my house can scan document through its in-built web-interface (or to USB key or memory card). I also love the "Quick-Form" feature that prints blank forms like Shopping List and Weekly Calenders. Printing speed is no where near my K550DTN but still acceptable and quieter during printing.
5 out of 5 users found this user opinion helpful.
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Good, but expensive, all in one HP photo printer
by mrnews71 on March 15, 2009
Pros: HP Photosmart Premium C309a is a good 'All in One' with photo quality print, high def scanner, copier and fax, with 6 ink cartridges, ADF (doc feed), CD Print ability. But: very slow to startup, slow scan & print, & overpriced compared to competit
Cons: Compared to competitors, eg Canon PIXMA MX868, the HP Photosmart C309a is slow to startup (>6 mins to start up and align cartridges), has a slow scan (30-60s a color page), is slow to print photoquality and, at HK$2,288, costs HK$500 more than Canon
Summary: HP Photosmart Premium C309a is a good 'All in One' photo quality printer. It has high quality photo and document printing, a high def scanner, copier and fax, duplex printing ...
Summary: HP Photosmart Premium C309a is a good 'All in One' photo quality printer. It has high quality photo and document printing, a high def scanner, copier and fax, duplex printing ability, ADF (doc feed), the ability to print directly onto CDs and 6 separate ink cartridges (allowing replacement of cartridges on an as needs basis)
If you need photo quality printing with the ability to print CDs and like HP then this printer is definitely worth considering....
BUT... in a head to head with the Canon PIXMA MX868, which has all the same features (other than CD Printing), the HP 309a suffered as PIXMA MX868:
- is much faster to start up (<10s vs 6 minutes for HP to start up and align cartridges)
- has a higher quality photo print than HP (HP has optimised 9600 DPI)
- can scan duplex pages (HP309a can not) & is much faster to scan multi color pages (<15s a page vs 30-60s a page for HP
- can scan PDF JPG & etc direct to memory card (with HP you can not select file type when scanning direct to memory card)
- at HK$1888 RRP is HK$500 less than HP Photosmart Premium C309a
If you are considering purchasing the HP Photosmart Premium C309a then also look at Canon PIXMA MX8685 out of 5 users found this user opinion helpful.
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Doesn't work well on a Mac.
by ski2moro on May 6, 2009
Pros: Good looking box, built in duplexer, wireless connectivity
Cons: It doesn't work with a Mac. Scanner buttons on the control panel won't work with a Mac, says my device is not connected. Scanner software for Mac is horrible. Scanner is SO SLOW - over 7 minutes to scan a page to file at 200 resolution?
Summary: I wish HP would have some programmers to work on the Mac software and stop treating Mac users like unwanted step-children. HP needs to work on the scanner software for ...
Summary: I wish HP would have some programmers to work on the Mac software and stop treating Mac users like unwanted step-children. HP needs to work on the scanner software for the Mac. Get rid of the Auto Crop or let us choose to disable it because it is erratic and unpredictable. Scan to file takes 7 minutes for a B&W scan at 200. Way too long! Mostly it doesn't work. HP needs to enable the Control Panel Buttons to work with Macs. I'm tired of the work-arounds.
5 out of 6 users found this user opinion helpful.
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I have not had the problems that others did
by themederman on July 7, 2009
Pros: I am using this printer with my desktop Mac (wired to printer) and my PC laptop (wireless connection to printer). I had NO problems at all with the set-up or the software.
Cons: None so far.
Summary: I have completed the set-up (including printing a pic from my Blackberry via Bluetooth) without even opening the manual. I was sold on this printer when I successfully printed a ...
Summary: I have completed the set-up (including printing a pic from my Blackberry via Bluetooth) without even opening the manual. I was sold on this printer when I successfully printed a picture from my phone in the store (Staples) with a few easy steps. It is NOT loud, in my opinion. I am no computer whiz - 48 years old and have never taken a computer class. This printer is replacing my HP 6110 and it is much easier to use and seems a bit more solid than the 6110. I love the separate printer trays for plain paper and photo. I keep it loaded with 4X6 photo paper and have no problem printing photos from my laptop. I do film and video production work and have always wanted to be able to print labels directly onto my DVD's (which this printer is capable of). I currently use lightscribe but am looking forward to the option of having full-color labels. I was considering several other printers (Lexmark, Canon, Epson) but couldn't seem to find one that had all of the options (wireless, disc print, direct from memory cards, bluetooth, fax, etc.) all in one unit that ALSO got good reviews from the CNET staff. The prints look GREAT to me. My wife and I did not use the 6110 for photos - we used Shutterfly for prints. With the ease and quality of this printer we feel like we'll be printing a lot more of our own photos. I hope this is helpful.
4 out of 4 users found this user opinion helpful.
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Another HP failure
by carydf on October 25, 2009
Pros: Quality is pretty good at full resolution. Fast draft is better quality than the older HP All-In-Ones
Cons: Within two weeks. No more than 30 pages, some at draft resolution, the black ink cartridge ran dry. Checked with Customer Support and they sent me PC suggestions that do not work on a Mac. Reply mail keeps getting bounced back as undeliverable. Bad.
Summary: The largest cost for inkjet printers is the ink. This printer is REALLY bad with ink. Obviously a major profit line item for HP.
I read the CNET reviews that ...Summary: The largest cost for inkjet printers is the ink. This printer is REALLY bad with ink. Obviously a major profit line item for HP.
I read the CNET reviews that strongly suggested NOT to buy an HP and buy a Canon. I have had good luck the past three or four printers with HP and I figured it would be okay. I learned the hard way. CNET user ratings are accurate. I am done with HP, Products are poor, customer service is a loser. Buy Canon.3 out of 3 users found this user opinion helpful.
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Fax interface software lacking
by onbord on September 17, 2009
Pros: Plenty of features, high quality prints, double sided printing, nice control panel
Cons: HP has removed the ability to create fax cover pages. In fact, there is no way to attach an electronic cover page to a hard copy document.
Summary: I purchased the HP Photosmart Premium based on great experiences with a 10 yr old OfficeJet. I was expecting improvements in the software interface, and do have more print options. ...
Summary: I purchased the HP Photosmart Premium based on great experiences with a 10 yr old OfficeJet. I was expecting improvements in the software interface, and do have more print options. I would not have purchased had I known the deficiency in their fax interface. Apparently no HP product currently offers the creationi of a Fax Cover page. Customer Support will not confirm if or when they will update the software to provide this very important feature. For now you must create your own fax cover page , print it, and then send it. This wastes ink (which I'm sure they like), time and paper!
3 out of 3 users found this user opinion helpful.
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Drinks ink like a camel!
by Holdenwhat on September 15, 2009
Pros: prints fine, didn't cost a lot to purchase
Cons: INK! outrageous
Summary: It sucks up ink like nothing I've ever seen before! I have never had a printer that used this much ink. And it's outrageously expensive to replace. As ...
Summary: It sucks up ink like nothing I've ever seen before! I have never had a printer that used this much ink. And it's outrageously expensive to replace. As soon as my set of ink is gone, I'm getting a new one. It will pay for itself in a matter of weeks from simply not having to buy ink.
3 out of 3 users found this user opinion helpful.
Specifications
- Manufacturer: HP
- Part number: CC335A#ABA
- Bottom Line: The HP Photosmart Premium Fax All-in-One printer makes it easy to increase productivity thanks to its streamlined user interface. The fax, copy, print, and scanning features boast helpful extras like double-sided printing, wireless connectivity, separate photo trays, and quick-access control panel buttons, all while maintaining lab-quality photos and a low cost to print. We highly recommend this printer to anyone who can benefit from its multifunctionality.
General
- Printing Technology Ink-jet - Color
- Monthly Duty Cycle (max) 2500 impressions
- Display Diagonal Size 2.4"
- Office Machine Features Print from memory card
- Width 18.4 in
- Depth 18.6 in
- Height 11.1 in
- Weight 22.9 lbs
- Localization English / United States
Memory
- Max Supported Memory 64 MB
- Hard Disk Drive 64 MB
- Supported Flash Memory CompactFlash, Memory Stick, IBM Microdrive, MultiMediaCard, SD Memory Card, xD-Picture Card, Memory Stick Duo, Memory Stick Pro, SDHC Memory Card
Copying
- Max Copying Speed up to 33 pages/min (mono) / up to 32 pages/min (color)
- Max Copying Resolution up to 1200 x 600 dpi
- Max Document Enlargement 400 %
- Max Document Reduction 25 %
- Maximum Copies 50
- Automatic Duplexing Yes
Printing
- Inkjet Technology HP Thermal Inkjet
- Max Printing Resolution up to 600 x 600 dpi (mono) / up to 9600 x 2400 dpi (color)
- Max Printing Speed up to 33 pages/min (mono) / up to 32 pages/min (color)
- Printer Drivers / Emulations PCL 3
- Ink Type HP Vivera Inks
Scanning
- Scan Element CIS
- Optical Resolution 4800 x 4800 dpi
- Interpolated Resolution 19200 dpi
- Color Depth 48 bit
Fax Machine
- Max Transmission Speed 33.6 Kbps
- Total Memory Capacity 90 pages
Fax Machine Features
- Broadcast Transmission 20 stations
- Delayed Transmission Yes
- Features Color faxing, Automatic redialing
Document & Media Handling
- Max Original Size Legal (8.5 in x 14 in)
- Original Type Sheets
- Document Feeder Capacity 50 sheets
- Max Copy Size 8.5 in x 11.7 in
- Min Copy Weight 60 g/m2
- Max Copy Weight 280 g/m2
- Supported Media Type Cards, Labels, Envelopes, Photo paper, Plain paper, Greeting cards, Transparencies, Printable CD/DVD disk
- Borderless Photo Sizes 8.5 in x 11.7 in
- Standard Media Capacity 125 sheets
- Document & Media Handling Details Input tray - 125 sheets - Legal (8.5 in x 14 in), ADF - 50 sheets - Legal (8.5 in x 14 in)
- Speed Details Copying : up to 33 pages/min ( A4 ) - B/W draft, Copying : up to 32 pages/min ( A4 ) - Color draft, Copying : up to 11 pages/min ( A4 ) - B/W normal, Copying : up to 9.5 pages/min ( A4 ) - Color normal, Copying : up to 1.5 pages/min ( A4 ) - B/W best, Copying : up to 1.5 pages/min ( A4 ) - Color best
PC Connectivity
- PC Connection Availability Yes
- PC Connection Hi-Speed USB, IEEE 802.11b, IEEE 802.11g, Ethernet 10 Base-T
- Operating System Support MS Windows XP, MS Windows Vista, Apple Mac OS X 10.4, Apple Mac OS X 10.5, MS Windows Vista (64-bit versions)
- Software Included HP Photosmart Essential 3.5
Power
- Power AC 110/230 V ( 50/60 Hz )
- Power Consumption Operational 42 Watt
- Power Consumption Standby 7.2 Watt
Miscellaneous
- Included Accessories Phone cable
Environmental Standards
- ENERGY STAR Qualified Yes
Manufacturer Warranty
- Service & Support 1 year warranty
- Service & Support Details Limited warranty - 1 year
Accessories
Manufacturer info
- HP
- Manufacturer profile
- Browse HP products on Shopper.com
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- Website: http://www.hp.com
- Address:
3000 Hanover Street, Palo Alto, CA 94304-1185









